[Published 12/7/2023] Current Avg. Fulfillment Time: 1.3 Days
Check back often to see our rolling 7-day average fulfillment time!
2023 Holiday Ecommerce HQ
It’s that Time of the Year Again!
All the hard work you’ve put into creating cool custom products & stunning designs is about to pay off! We want to help you have the most successful holiday selling season possible, so we created this page as the HQ for all important holiday information. Here you can find links to everything from product & production updates, to selling guides & blog posts about how to make this season an incredible success.
We’ll be continuing to update this page so you have the most up-to-date information possible.
Check back often & happy selling!
What to Consider When Setting Holiday Order Deadlines
Setting holiday order deadlines is a popular method for creating urgency for your customers to complete a purchase – & for good reason: it’s effective! Order deadlines also…Read more
DIGISOFT® Design Tips
In order to set yourself up for success in the POD industry when printing with DIGISOFT®, it’s important to prepare your art files properly to optimize the quality…Read more
2023 Winter Holiday Closures
In order for the CustomCat team to spend time with their loved ones, Holiday closures will be scheduled as follows: Thanksgiving Day: Thursday, November 23, 2023 US-Based Offices…Read more
Featured Holiday Products
Custom blankets are the perfect gift for the chilly holiday season. Each of our blankets is vibrantly printed from edge-to-edge on one side & hand packaged in water-resistant packaging to ensure safe delivery.START CREATING
Custom Accent Mugs
Custom mugs are always a top seller this time of year. Our mugs print & ship in special packaging to ensure your customers receive shipments that are perfectly intact. With both 11oz & 15oz options & 7 color variants, we know you’ll find the perfect option to show off your designs.START CREATING
Custom printed ornaments are always a hit during the holidays season. Print personalized ornaments on 5 different shapes & help your customers create a gift to remember.START CREATING
Suggested Order Deadlines 2023
In order to help set your customers’ expectations for delivery of their holiday gifts, it’s important to communicate clear & conservative holiday order deadlines. Your customers will use your stated deadlines to determine whether they should expect pre-Christmas delivery before placing their orders. The information below is provided in order to allow you to make informed decisions about what dates to communicate to your customers.
Please see our calendar below for our shipping method recommendations by date, as well as the UPS Ground transit estimates when determining your chosen shipping method for Christmas orders.
To ensure the best chance your domestic orders are delivered in time for the Christmas holiday, we recommend any orders submitted between December 13 & December 17 utilize expedited shipping methods.
Orders processed after December 17 may not arrive before Christmas, regardless of your selected shipping method.
Please note that expedited shipping methods will not expedite production of your orders. Orders are expedited in transit only.
The information above is not meant to act as a guarantee that your orders will arrive before December 25.
It is possible that unforeseen order delays (in either production or in transit) may result in orders arriving later than anticipated. As always, we will do everything in our power to ensure your customers receive their orders on time & decorated beautifully.
Weekly Production Averages
Below, you will find a 7-day average of our production times for popular products in addition to an average for the entirety of our production facility.
This information is provided to help you determine your own processing times for the holiday season.
It’s best practice to include additional processing time on your site to accommodate possible QC remakes or production delays — especially if you’re selling on a marketplace like Amazon or Etsy that penalizes late shipment.
Averages from November 28 – December 4
Average fulfillment time for all orders: 1.3 Days
- DIGISOFT™ – Average: 1.4 days; Current Lead Time: ~1-3 Days
- Canvas – Average: 1.1 days; Current Lead Time: ~1-2 Days
- Posters – Average: 1.0 days; Current Lead Time: ~1-2 Days
- Blankets – Average: 2.1 days; Current Lead Time: ~2-4 Days
- Ornaments – Average: 1.0 days; Current Lead Time: ~1-2 Days
- Mugs – Average: 1.0 days; Current Lead Time: ~1-2 Days
- Hat Patches – Average: 1.5 days; Current Lead Time: ~1-2 Days
- Pillows – Average: 1.5 days; Current Lead Time: ~2-4 Days
*Production Averages represent historical production data from the 7-day period indicated above. This is not meant to act as an indication of how long a particular order has taken to ship, but rather an average of all orders processed on that day. These averages are not meant to represent current lead times or guarantee a specific production time.
**Current Lead Times above are based on the orders in production right now & incoming order volume. Current Lead Time means we’re actively producing orders from that many days ago & orders placed today are likely to take that many days to ship.
Featured Resources & Guides
[Tutorial] Placing a Manual Order
The CustomCat Team is beyond thrilled to offer our partners the ability to order products directly from your CustomCat account! This powerful feature makes it easier than ever…Read more
Knowing the correct artwork specifications is important to achieving the best possible print quality on your products. After all, a printed product is only as good as the…Read more
[Tutorial] Managing My Products
In a perfect world, every product you export would be flawless & never need any adjustment. However, you’ll likely find dozens of reasons you want to make adjustments…Read more
[Guide] Selling Custom POD Holiday Ornaments
UPDATED: October 2023 It’s (almost) the most wonderful time of the year! The holidays will be in full swing before you know it — it’s time to get…Read more
[Guide] Selling Custom Hoodies & Sweatshirts
Hoodies have come a long way in the fashion industry. From being just a functional winter garment to becoming a fashion statement of the new generation, hoodies can…Read more
[Guide] Selling Custom Patch Hats
Hats are an incredibly popular accessory choice across a variety of markets, regardless of whether your customers are interested in style, comfort, or both! Hats are the perfect…Read more
Ecommerce Holiday Tips & Ideas
How to Prep Your Ecommerce Store for Holiday Sales
If you’re eager for the ecommerce holiday rush, make sure you give your customers a reason to come, buy, & come again. But there’s more to do than…Read more
Holiday Store Prep Checklist
This holiday shopping season is going to be completely different compared to previous years. Since March, ecommerce businesses have steadily seen growth. With more & more buyers going…Read more
Keep Profits High By Avoiding Hidden Costs of Ecommerce Selling
There’s never been a better time to run an online store. Ecommerce sales are soaring, with annual US ecommerce sales multiplying nearly five times between 2011 to 2021….Read more
11 Tips for Holiday Store Prep
It’s (almost) the most wonderful time of the year! Yes, the holidays are coming up fast. Many of your customers are still engrossed in pool days & crisp…Read more
Holiday Customer Service Tips
The holiday season is here — customers are ready to find the best deals, products, & services to delight everyone on their lists. You may have your inventory…Read more
How to Stand Out During the Holiday Shopping Rush
It’s the most magical time of the year when ecommerce stores are booming in holiday sales. It’s also that time of year online & brick-and-mortar retailers compete for…Read more