Product FAQ

  • Where can I find size charts & pricing?

    Size charts are located in the product description that can be seen in steps 1, 2, & 4 of the product creation flow within the CustomCat app. The base cost of each product is listed on the product catalog as well as in steps 1, 2, & 4 of the  product creation flow. You can also download a spreadsheet of our current pricing here (updated 9/22/22).

  • What brands & products do you carry?

    We offer hundreds of unique products ranging from printed t-shirts & hoodies to coffee mugs & high-resolution canvas prints. We carry over 50 high quality brands such as Gildan, Next-Level, Bella + Canvas, Hanes, Port & Co., & Adidas (just to name a few). If you’re looking for a particular brand or product, search our catalog — you just may find what you’re looking for.

  • Do you do private labels / Neck Tags

    We aren’t currently able to offer custom product labeling for your orders. Your items will ship with the original product brand tags (i.e. Bella + Canvas, Gildan, etc.). We are researching options for applying customized branding options to individual orders in the future but that feature is currently unavailable.

  • What decoration methods do you offer?

    We decorate our items through DIGISOFT™ printing, sublimation printing, & embroidery. Keep in mind, we have selected the most appropriate decoration type for each garment to take the guess-work out of the decoration selection process. If a certain style is offered with DIGISOFT™ printing, for instance, you can rest assured that we have performed exhaustive testing on every variant color of that garment to ensure it will print beautifully.