Product FAQ

  • Where can I find size charts & pricing?

    Size charts are located in the product description that can be seen in steps 1, 2, & 4 of the product creation flow within the CustomCat app. The base cost of each product is listed on the product catalog as well as in steps 1, 2, & 4 of the  product creation flow. You can also download a spreadsheet of our current pricing here (updated 9/16/21).

  • What brands & products do you carry?

    We offer hundreds of unique products ranging from printed t-shirts & hoodies to coffee mugs & high-resolution canvas prints. We carry over 50 high quality brands such as Gildan, Next-Level, Bella + Canvas, Hanes, Port & Co., & Adidas (just to name a few). If you’re looking for a particular brand or product, search our catalog — you just may find what you’re looking for.

  • Do you do private labels / Neck Tags

    We aren’t currently able to offer custom product labeling for your orders. Your items will ship with the original product brand tags (i.e. Bella + Canvas, Gildan, etc.). We are researching options for applying customized branding options to individual orders in the future but that feature is currently unavailable.

  • What decoration methods do you offer?

    We decorate our items through direct-to-garment printing, sublimation printing, & embroidery. Keep in mind, we have selected the most appropriate decoration type for each garment to take the guess-work out of the decoration selection process. If a certain style is offered in DTG printing, for instance, you can rest assured that we have performed exhaustive testing on every variant color of that garment to ensure it will print beautifully.