[Tutorial] Placing a Manual Order

The CustomCat Team is beyond thrilled to announce the release of our brand new Manual Order function! 

This powerful new feature makes it easier than ever to order directly from CustomCat. Simply click “Place an Order” in your CustomCat dashboard, build your product, & checkout!

Using this feature, you can order samples before connecting your store, place replacement orders, submit custom orders, test new designs before pushing them to your store, send products directly to influencers, or simply order a product for your own personal use! 

Check out our step-by-step tutorial below:

 

Step 1: Sign In

 

Step 2: Click “Place an Order”

 

 

Step 3 (for sellers who’ve already connected a store): Assign to a Store 

**Skip this step if you have not yet connected a store.

If you’ve already connected your store, simply select it from the dropdown menu.

 

If you’d prefer to place a manual order without selecting a store, please chose “My Manual Orders” from the dropdown menu.

Step 4: Design Your Product

Select a product to which you’d like to apply your designs, upload your artwork, & customize your positioning.

 

 

 

 

Step 5: Review Your Order

 

 

Step 6: Check Out

 

If you’ve selected to have your manual order associated with a connected store in your account, payment for the items in your manual order will be processed via the preferred payment method you entered in your store settings.

If you’ve chosen “My Manual Orders” or have not yet connected a store, you will be prompted to enter your payment information during Checkout.

 

Voila! You can now track the progress of your new manually placed order in your Manual Order Dashboard. You can view whether your order has shipped by selecting “Manual Orders” from the left navigation menu. 

 

If you’re placing orders in bulk, but you prefer a manual process rather than automated via direct integration with CustomCat, you may find Ordering by CSV to be more your speed. Check out our CSV Ordering Tutorial to learn more.

 

If you have any questions about using the Manual Order feature, please leave a comment below or email us directly at [email protected]

 

Happy selling!