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Etsy Personalization Guide

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By Sarah - April th, 2021- in Guides Tutorials

Some of the most successful Etsy shops are selling personalized designs, allowing customers to input their own text for a truly customized product. You’re probably wondering how you can incorporate this type of design into your print-on-demand Etsy shop.

With CustomCat & Etsy, offering Personalized designs to your customers has never been easier!

Creating a Personalized Design

You can turn any art in your Design Library into a personalized design within the CustomCat app.

To do this, enter your Design Library, then click the “Edit” button over the image you want your customers to personalize.

This will bring you to our Edit Design interface. Click “Add Personalization Text” in the bottom right corner of the design to open our Personalization tool.

Within our Personalization feature, you can choose your text size, color, & spacing for more than 40 fonts. You can also customize the text that displays on your mockup in addition to the curvature of the text itself. The text you enter in the “Display Text” field will not be printed. Your customer will enter their personalization text on your shop to be printed in its place. The text entered in this stage is for demonstration of personalized text placement, font, & color only. If your customer purchases a personalized product without entering their personalization text, their product will be printed with the design only & no text.

Once your personalization text looks exactly as you’d like, click the “Save Text” button in the bottom right corner.

Before saving, you have the option to rename your file. Your new personalized design will not overwrite the original design file, but instead create a new file tagged with “personalized.” Use the search function in your design library to quickly locate any personalized designs by searching the term “personalized”

*Please note: CustomCat’s personalization tool will allow you to add up to 4 lines of text, but only one line of personalization text is supported by Etsy. Please do not add any additional lines of personalization text if exporting this personalized design to an Etsy shop. 


Once you save your design, you’ll be brought back to your Design Library, where you’ll see both your original design & your new personalized design listed.

And that’s it! You’ve now successfully created your first Personalized Design using CustomCat’s Personalization tool.


Exporting a Product with a Personalized Design

Exporting a personalized product to Etsy follows the same process as always. When creating your product, be sure to select your Personalized design. You can locate it quickly in your Design Library by searching the term “personalized”

Once you’ve selected your product & positioned your artwork just the way you like it, click the “Confirm” button & Export your product to your shop.

You’ll now see your personalized product listed in your Etsy Drafts folder.

Before publishing your listing, it’s vital that you turn on Etsy’s Personalization feature. to do so, click on the product in your draft listings & scroll to the “Personalization” section of the listing details. Next, simply slide the On/Off button to the “On” position.

Next, you’ll customize your Personalization module for your listing by including instructions for your customers & customizing your character limit.

Please note that text will appear exactly as submittedany typos will be printed. Additionally, we will only accept numbers & English letters. Special characters are not accepted, with the exception of . ! , ‘ ? &

You have the ability to customize your Character Limit. Etsy will allow you to accept up to 250 characters. However, the larger the number of characters submitted, the smaller your text will appear. For this reason, we recommend limiting the number of characters accepted based on the size you’d like your customer’s text to appear.


If you check the “Personalization is Optional” box & your customer fails to enter text for personalization, no text will appear on your final product.

Once your personalization fields look exactly the way you’d like, you can publish your listing. Your character limit & instructions will appear in your listing with a text field for your customer.


And that’s it! You’ve successfully created a personalized design for your Etsy Shop!


Upon placing their order, your customer will receive a confirmation email from Etsy that will include the text they entered on their design. This information will also be visible in the order details of your Etsy Shop Manager.


When your customer places their order, the order information will come directly to CustomCat for fulfillment & shipping. We will use your customer’s text with the font, color, shape, & positioning you designated when adding the personalization to your design. Your customer will soon receive a beautifully decorated custom product, ready to drop a 5 Star review in your shop!

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