Your Shopify orders are automatically sent to CustomCat to be decorated and fulfilled. Orders are batched into our system every 2 hours.
We decorate the product using the art file uploaded to CustomCat and ship it to your customer in a white labeled package.
We've been in the custom apparel decoration business since 1999. Since then, we have fine-tuned the most efficient in-house production system for on-demand decoration and fulfillment.
We've invested millions into the most state-of-the-art equipment and have created unique processes for the highest quality decoration in the industry.
We average 2-3 business days for order fulfillment. We decorate over 10,000 custom pieces daily and can quickly scale 10 times our current output.
We offer the best possible pricing in the industry. Nobody comes close.
We provide DTG, Embroidery, and Dye Sublimation decoration for over 500 products.
. . . Once you are a member, you can access a good team of customer service agents that can help you through email and a Facebook group. The quality of the DTG and embroidery is great and if you have a problem, CC will make it right! I highly recommend them.
We don't need to worry about customer service, updating orders with status / track numbers, or shipping. Plus they literally have 100's of items we can use our designs on. . . Knowing Custom Cat is focus[ed] both on me the merchant and my customers will keep us working with them for many moons to come.
I have been using Customcat for my shirt & hoodie orders. I have never had a problem and have had no complaints from my customers. I will continue to use their service.